My post last week Silicon Valley Doesn't Understand TV spawned a great discussion between me and Tom Turnbull, my fomer partner at SplashCast who headed up biz dev.
Does Google TV have a real chance of unseating the cable companies, given that they don't have many TV content deals put together yet?The discussion below gets to the heart of whether there really is an opportunity for Over-The-Top (OTT) providers to unseat cable companies, by offering lower prices (they hope) and better user experiences (they hope) that integrate web and TV more tightly (they hope).
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Tom Turnbull (
@tomturnbull &
LinkedIn): Question for Mr. TV. If Google is partnering with Dish, does that mean they have access to content?
Me: Google is just lending tech to the existing DISH service. It is not the same thing as the newly announced consumer option, called "Google TV" via the Intel and Sony partnerships. This new service appears to be void of content at the moment, and will have a very tough time getting content without PAYING users (a foreign biz model for Google).
Tom: Got it. I didn't look close enough to see these were separate deals. I 100% agree: content is the necessary raw material to make any of this work. I will say this. Google is smart. Just like Jobs needed to make deals with the record labels, Google/Intel/Sony must know that content is the ticket to play. They must know that a great product devoid of content will fail miserably. That troika will be able to get a few meetings....
Me: That's only half the battle (the easy half). The other, harder half is getting Google users to pay cable-like monthly bills for the content. Therein lies the 800-pound gorilla that silicon valley isn't ready to face.
Tom: Google is charging for phones (in line with consumer expectation to pay). Why not Google "cable"? There is a consumer expectation to pay for premium content (although the Hulu experiment certainly cuts against that). Doesn't seem THAT crazy to me...
Me: People dislike cable primarily b/c it's perceived as being too expensive. That money isn't just going to Comcast... It's going mostly to the content providers. The content providers will not give Google full feeds of content if either of these 2 things occur:
1. It doesn't pay as well as MSO (Comcast, DirecTV, Verizon, etc) distributors, or
2. it undermines their relationships with the MSOs.
For these reasons, it's going to be extremely difficult to unseat the MSOs. If Google comes even close to charging as much as Comcast, there would be riots in downtown Palo Alto. Google's best bet is to provide Android tech to the MSOs, as they did with Dish. But Comcast is building, not buying.
Tom: Hmmm. Wonder if Google could create structure whereby content providers are economically neutral while consumers pay less (i.e., Google makes a much lower margin). Still have your point number 2 to deal with. I just have to believe that Google understands all of this and has an interesting approach up its sleeve.
Me: I am not as sure as you are. Apple didn’t get it with Apple TV, even after securing the entire music industry. Again, I don’t think Silicon Valley gets TV. It has nothing to do with tech. Google is out of its element.
Another challenge with Google getting content: the TV content providers gain nothing from Google TV. ESPN has nothing to gain if a Comcast subscriber switches to Google TV. If anything, they have a lot to lose. Content providers fear technology providers, especially after seeing what Apple has done with music (ie, light-speed consolidation of power).