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Mike Berkley  //  Product Strategy @ Comcast's Social Technology Group. Formerly CEO of SplashCast Media. This is my personal blog. My writing and opinions do not necessarily reflect those of Comcast.

May 18 / 10:40am

Will iPhone / iPad TV Apps Engage Advertisers?

Since it launched with Apple's tablet in early April, the ABC app has 609,000 downloads and 2.1 million episode starts. "That's a significant amount of viewership since launch," said Albert Cheng, exec VP-digital media for Disney ABC Television Group. "For us, it's additional distribution and additional inventory, but the inventory is an incredible premium experience.

I think the jury is still out regarding the advertising value of TV apps. The problem is there's now so much TV inventory with broadcast + cable + online. Adding mobile apps to the mix only creates more supply. As an industry, maybe we ought to focus on increasing demand and actually limiting supply. 

That doesn't mean limiting viewer access to content on different devices.  It means being more selective about what inventory is made available to advertisers, and how to best package it.  It also means capturing more value back from viewers, via subscriptions and non-free apps.  Give users a super-compelling experience via a TV app, and they will pay a few to several bucks for it. 

That may be the full revenue value of apps.  But building that direct relationship with viewers is priceless.

Filed under  //  ABC   Advertising   iPad  
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Nov 18 / 8:38am

Advertisers increasingly buy 'Audience', rather than 'Media'

Marketers care first and foremost about reaching their target customer. Content (media) has traditionally been a proxy for reaching those consumers.

But that's all changing now, and it will adversely impact old media (such as broadcast and cable TV), which does not have strong audience targetting capabilities.

There is a philosophical shift on Madison Avenue, where major agency holding company media services operations say they have shifted from a mentality of "buying media," to one of "buying audiences," and that technology and automation have enabled them to accelerate that shift.

"Data is the fuel that drives today's audience targeting engines. Data-driven audience planning and targeting tools ultimately enable brands and their agencies to reach and target verified audiences of prospects that look like their best customers," David Helmreich, vice president-interactive markets at verified audience data provider TARGUSinfo writes in the report.

Rubicon described this shift as "advertising 3.0," and said it will really start to accelerate as publishers begin selling their "audiences - not just their sites, zones, brand and content."


Story:
http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=117611

Filed under  //  Advertising  
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Oct 25 / 11:39am

Is Pandora destined the same future as Hulu, charging us for content?

I love Pandora. It gets very close to the perfect, utopian radio experience: fresh selection of music you love with amazingly accurate recommendations mixed in. The more you use it, the smarter it gets about what you like. And it's portable across almost all devices.

But, like Hulu, I'm concerned they don't have a sustainable biz model yet. They've secured the rights to stream practically the entire commercial music library in exchange for giving back a percentage of revenues to the content providers. They make money from selling display ads in their apps and (supposedly) short audio ads (I've NEVER heard one). This is similar to Hulu's model for TV content. Pandora also has a premium account that gives paying customers more control over their music stream and other enhancements to the experience.

Leaving their premium upgrade aside for now (I don't know how much % revenue that brings in for them), Pandora can't possibly make much money from their current ad products. I can't imagine how they will keep the content providers happy AND retain enough margin above streaming costs to build a large profitable business.

They have the same fundamental problem that Hulu has: consumers have much less tolerance for commercials in on-demand content environments (or pseudo on-demand, like Pandora) as they do in the traditional, force-fed broadcast environments (radio and broadcast TV).

As a result, Hulu makes just 1\3 the ad revenue per viewer episode of The Simpsons than Fox makes via broadcast and cable.

Now I don't know this for sure, but my very strong hunch is that the same dynamic is at work for Pandora, if not worse. Display ads in streaming music apps? Come on! People plug Pandora in and walk away. No ads seen. And audio ads? Again, I have never once heard an audio ad and I listen to Pandora almost every day. Even if there were abundant audio ads, Pandora would still run up against the same problem Hulu has in dealing with consumer intolerance for disruptive ads in streaming content.

I've probably listened to 1,000 songs streamed on Pandora and have never clicked on an ad or even heard an audio ad. That's not a business model that I'd bet on.

Like Hulu, Pandora will have to go with a subscription model. And I will gladly pay for it!

Filed under  //  Advertising   Hulu   Pandora  
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Oct 23 / 9:17pm

Comcast SHOULD Charge Us for TV Everywhere!

I know, sounds crazy, right? Why would we want to give Comcast, the company we all love to hate, even more money?

Well, because it will be better than the alternatives, if we want streaming video on-demand, across all devices.

The primary alternatives are:


1. Paying a la cart for "streaming rights" to individual shows and movies. This is the model Disney likes, which has Steve Jobs' fingerprints all over it (Mr. Jobs is a very large, influential Disney shareholder).


2. Paying separately at each individual site that provides premium video, such as Hulu.com, HBO.com, ESPN.com, etc.


The fact is that we, the viewers, are going to have to pay for premium video content moving forward. The economics are such that pure ad models online for premium TV and movies are simply not generating enough revenue to create sustainable businesses. That being the case, we are going to pay one way or another.

Personally, I would rather have a small, additional fee added to my cable bill to access all my TV content on-demand, across multiple websites and on any device.

The extra money I pay will actually go mostly to the content providers, not Comcast, to approximate the carriage fees they get via traditional cable distribution. This will help ensure the selection of streaming content is the actual content we want, without the glaring holes we see today on Hulu and expected in Comcast's initial rollout of its free version of TV Everywhere in Jan.


I believe the convenience, freedom, and content selection will be worth paying Comcast another $10 to $20 per month.

Filed under  //  Advertising   Comcast   Pricing  
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Oct 22 / 8:09pm

Hulu will begin charging for content. Unable to make pure ad model work.

The momentum is definitely turning towards a paid content model for online TV access these days!

More accurately: the momentum is for a hybrid model mixing free (ad supported) and paid content. The reality is that the "Hulu experiment" for NBC and Fox has had mixed results.

Yes, Hulu has been very successful in building a large online audience very quickly (with the help of exclusive primetime TV content deals, a Super Bowl commercial, and tens of millions $ in marketing).

But Hulu has thus far been unable to show an advertising business model that comes close to matching cable / broadcast models. Hulu generates just a third the revenue per viewer episode than traditional TV from advertising. While there are lots of reasons for this, the basic reason is that viewers have a much lower tolerance for TV commercials in a lean-forward (at computer) environment than in a lean-back (living room) environment.

So the "Hulu experiment" will soon be entering a new phase of its life which involves extracting a little flesh from its viewers. We don't yet know how exactly this will be implemented. It is likely going to be different than the cable-industry's TV Everywhere initiative, which requires users to prove (authenticate) they are paying cable subscribers before getting access to certain content.

It might be more similar to Disney's newly announced iTunes-like, pay-per-show model they announced yesterday.

We shall see. But all of this is certainly a sign of the times. Here's the story on Hulu's move to a paid model:

http://mobile.broadcastingcable.com/blog/ADverse_Atkinson_on_Advertising/23941-Chase_Carey_Hulu_to_Charge_in_2010.php?nid=2228&source=title&rid=6454445

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Filed under  //  Advertising   Disney   Hulu   TV Everywhere  
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Oct 16 / 3:55pm

The Simpsons earns 3x more ad revenue per view from broadcast TV than from Hulu.com.

Interesting Simpsons case study: broadcast advertising revenues generate an estimated 54 cents per viewer per episode, while ad revenues generated on Hulu.com are an estimated 18 cents per viewer per episode. Further, TV networks do not receive any carrier fees (from cable co's) on Hulu.com. This is why the promise of advertising + carrier fee revenue via TV Everywhere model is appealing to the content programmers. It is also why NBC and FOX will probably push Hulu into a subscription model or force it to implement some form of TV Everywhere integration. Above data from:

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=115617


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Filed under  //  Advertising   Hulu   Pricing  
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Oct 14 / 10:22am

Comcast: TV Networks Will Determine TV Everywhere Ads - But isn't Comcast about to own TV networks?

Another example of Comcast knowing it needs to move up the value chain (closer to content!):

http://www.broadbandreports.com/shownews/Comcast-Broadcasters-Will-Determine-TV-Everywhere-Ads-104967

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Filed under  //  Advertising   Comcast   TV Everywhere  
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Oct 13 / 6:58am

Comcast to use BlackArrow for dynamic VOD ads

Comcast making their Video On Demand (via cable, no yet web) offering a better advertising opportunity for content providers. The hope is that "time-shifted" (after initial broadcast) TV can be as well monetized via ads as the original broadcast.

Here's the article:

http://mobile.broadcastingcable.com/article/357755-Comcast_Taps_BlackArrow_For_VOD_Ads.php?rssid=20102

Filed under  //  Advertising   BlackArrow   Comcast  
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