TV NEWS STREAM

Mike Berkley  //  Product Strategy @ Comcast's Social Technology Group. Formerly CEO of SplashCast Media. This is my personal blog. My writing and opinions do not necessarily reflect those of Comcast.

Oct 12 / 12:23pm

Sign up for Comcast's TV Everywhere trial! But only IF you remember your comcast.net email. WHO DOES?!

You can now sign up for Comcast's TV Everywhere ("On Demand Online") trial on their web site.  See screenshot from Comcast.net below:

HOWEVER, you must dig out your comcast.net username and password issued to you when you first signed up for the cable service.  Ugh.  If you don't use that email address as your personal email, then chances are you've long forgotten it. 

 

So you click the "Forgot your Comcast.net email address?" link.  You get get this page:

 

Double Ugh.  Not very helpful.  At all.

 

This is surprising and a bit concerning.  Getting the Authentication piece is arguably the most critical consumer-facing element of TV Everywhere.  The cable companies MUST NAIL IT.

 

Filed under  //  Authentication   Comcast   TV Everywhere  

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Oct 10 / 5:11pm

NBC spreading their primetime content across their cable channels to build audience. The web is next.

This is absolutely the precursor to a TV Everywhere strategy.

NEW YORK (AdAge.com) -- Some new NBC fall programs have turned up on USA and Bravo, but there's a method behind the seeming mystery of why the Peacock network would run what are supposed to be big-audience-generating shows such as "Trauma," "Mercy" and "Community" in TV territory aimed deliberately at smaller crowds.

The cable appearances are part of a tactic NBC has used for the last handful of years, said Mitch Metcalf, exec VP-program planning and scheduling, NBC Universal. "We are trying to get as much exposure to our new shows as possible," he said, and so the NBC broadcast network will work with its cable siblings to "try and match those shows demographically to their channels' audiences." The hope is that "we can convert some of those viewers to come back to NBC if they like the series," he added.

Of course, the tactic also winks at an emerging TV-industry dynamic: To build the truly mass audiences that advertisers crave, TV networks need to string together groups of niches, all of whom may not choose to engage with a particular program at a proscribed time and date. As such, TV executives and media-industry analysts anticipate a time when networks stream their content across a number of different venues to amass viewers along the way.

More from AdAge here.

Filed under  //  NBC   TV Everywhere  

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Oct 9 / 12:10pm

Nielsen wants to combine TV and Online viewing numbers, but do advertisers really want that? Great discussion here!

Content programmers want a single viewership number that spans all devices (biggest number possible, representing their total audience size). But advertisers will likely want it broken down, because TV, online, and mobile ads each have different marketing goals and perform so differently. By Robert Seidman:

http://tvbythenumbers.com/2009/10/08/nielsen-sets-meeting-with-clients-but-do-the-advertisers-really-want-convergence-measurement/30009
Sent via BlackBerry

Filed under  //  Nielsen   TV Everywhere  

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Oct 9 / 7:51am

DigitalSmith's CEO, Ben Weinberger: "Will People Pay For TV Everywhere?" Great to see Ben taking a lead. @Digitalsmiths

..."Will people want this type of service in the first place?" The answer to both questions appears to be a resounding yes. Last week, my company released the results of a survey conducted by The Diffusion Group of 1,300 adult Internet users. The respondents were asked about their online video viewing habits and preferences, and the data clearly demonstrates that TV Everywhere is not only viable, but may present one of the greatest monetization opportunities in the digital media industry. Approximately one-quarter of consumers want TV Everywhere-style content access, and are willing to pay an additional monthly fee ($10-$15) for seamless access to a TV Everywhere-type service that can be viewed on multiple platforms and devices.

Consumers are already viewing online video "everywhere" -- on nontraditional video platforms at multiple locations. Within the last month, these consumers report having watched online video on several devices other than a computer or laptop, including mobile phones, portable video players, televisions and portable gaming players. Consumers are willing to pay to rent premium content on-demand from studio-branded rental sites, eliminating the middlemen found in the traditional Electronic Sell-Through and Video On-Demand models....

More here on MediaPost.com.

Filed under  //  Digitalsmiths   Pricing   TV Everywhere  

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Oct 8 / 5:31pm

Is Nielsen the best fit for measuring ONLINE TV viewership? They are aggressively positioning themselves as such!

Nielsen is going to huddle up with its clients next week -- advertisers, agencies and TV networks -- over how best to combine measurement of online and over-the-air viewing of content.

ERICHSON

In a letter sent to 75 clients, Nielsen said it was holding the Oct. 16 meeting as part of its ongoing process to create a one-size-fits-all system, which has been in the works for several years. The letter, from Nielsen Media Client Services President Sara Erichson, said, "given that more than $70 billion of television advertising is bought and sold using Nielsen ratings, we are careful not to take any actions that would dilute the reliability of the core television ratings data. Consequently,we are undertaking an extensive evaluation program before fully integrating television and Internet measurement." News of the meeting was broken by Claire Atkinson of Broadcasting & Cable.

Motivating Nielsen's desire for the big sit-down is the push by Time Warner Cable and Comcast Corp. to launch their own online programming initiatives -- TV Everywhere and OnDemand Online, respectively. "The purpose of this executive briefing is to explain the implications of OnDemand Online and TV Everywhere for television audience measurement and to outline what we are doing to prepare for the launch," Erichson wrote.

Nielsen has been testing measuring viewing of online content already. It currently has meters in 375 of the 18,000 homes it measures for TV ratings that are also keeping track of Internet viewing. That sample is obviously much too small to provide real trends but it is big enough for the company to see if it can introduce Internet measurement without contaminating the quality of the sample.

Of course, people are going to speculate that Nielsen's call for a huddle with clients is somehow tied to the recent announcement by 14 major media companies and advertisers to create the Coalition for Innovative Media Measurement (CIMM) to foster development of improved measurement systems. A Nielsen spokesman noted that its plan for a new system have been in the works for three years and is not a reaction to CIMM. That said, many of the CIMM members will be at the meeting, so be sure to check them for hidden cameras.

The meeting will be held at the Harvard Club. Guard the silverware.

-- Joe Flint

Photo: Nielsen's Sara Erichson. Credit: Nielsen.

Filed under  //  Nielsen   TV Everywhere  

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Oct 8 / 4:55pm

Comcast & TimeWarner Chairmen Discuss TV Everywhere [VIDEO]. "Cable viewers want video-on-demand in a big way."

This video is about 3 months old, just before Comcast's 5,000 household TV Everywhere trial this past summer. Note that Brian Roberts (Comcast) acknowledges that TV Everywhere will create more distribution competition for Comcast, as it will enable other web sites to compete with Comcast's video portal, Fancast.com, using the same premium video inventory.

My hope is that TV Everywhere authentication and video inventory will be open available to tens of thousands of web publishers via easy-to-integrate OpenID-like login and API-driven content search and playback.

Filed under  //  Comcast   TimeWarner   TV Everywhere  

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Oct 8 / 12:13pm

Video of Comcast's Karen Guilford on their strategy to build an online social hub for TV via Fancast.com.

This video is a bit dated, but it gives some insight into Fancast.com's future direction. "Social" will be front and center on the site.

Filed under  //  Comcast   Fancast   TV Everywhere  

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Oct 8 / 12:05pm

TV Everywhere Could Be A Real Business For Cable, Not Just Defensive

TV Everywhere represents an amazing business opportunity for the MSO's and Content Programmers, as well as web publishers. This post does a decent job of highlighting just some of the opportunities:

The debate over how to structure TV Everywhere - the cable industry's answer to Hulu - heated up again yesterday at the Goldman media conference. 

Time Warner (TWX) CEO Jeff Bewkes dismissed complaints by content owners that the proposed revenue split is too low, while Disney CFO Tom Skaggs said content owners deserved more.

What's clear is that if both sides can find a way to work together, TV Everywhere will help the cable industry - from MSOs to networks - ward off a new competitor and help grow their businesses at the same time.

TV Everywhere.  TV Everywhere is a planned service in which cable companies will make TV content available to their subscribers online.  Right now, cable companies say they will provide TV Everywhere to subscribers for free.  Over time, we think they could end up charging for it.

TV Everywhere Is Not Just A Defensive Move By The MSOs. Yes, at first glance, it looks defensive: As more content is made available online, viewers can cobble together a viewing experience that approaches that of cable.  Enthusiast channels like Discovery and The History Channel are not currently available online, but some of the highest rated ones – like USA, A&E, Bravo – are, in addition to the free broadcast networks.  So, the cable companies have to figure out a way to control that viewing before “cutting the cable” becomes a real threat.

This could be a costly defensive move given how much it costs to host a streaming video site.  But don’t forget the cable companies own the pipes so this would be a much less expensive endeavor than an independent company that has to pay tolls on those pipes in the form of content delivery fees.  In addition, cable companies make billions of dollars from subscriber fees, so most would likely pay up a little to protect that franchise.

Over time, however, TV Everywhere could become an offensive move by the MSOs
.  As the service catches on it wouldn’t be surprising if cable companies added an extra fee to their rates (they say this will not happen) or use the extra digital offerings to increase overall cable rates more than they would have without it.  In addition, though ad revenue is a small part of their revenue, cable companies could benefit from a shift in spending to online.  Later we dig into these numbers in more detail.  

It’s Unclear If All Cable Networks Will Sign On To TV Everywhere.  Hulu’s owners NBC, Fox, and Disney own major cable networks, and if those are not included in the service it could represent a large programming hole for the MSOs. 

For example, 4 of the top 5 and 7 of the top 10 rated cable networks in terms of primetime viewers)are owned by either NBC, Disney, or Fox.  This includes ESPN, USA Networks, Disney Channel, and A&E – all very popular franchises.  Interestingly, only A&E (a JV between NBC, Hearst, and Disney) participated in the recent Comcast OnDemand Online (its TV Everywhere product) trial.  Disney said it would only include its networks in a TV Everywhere model if it received better financial terms, which so far the MSOs have balked at.

Given how much the cable nets make from affiliate fees (about 54% of total revenue on average), most will likely come to the table to avoid another difficult discussion when negotiating how much MSOs will pay them to carry their channels.  Given their investment in hulu and its success so far we can’t envision a scenario where NBC, Fox, or Disney remove their programming from hulu and play it exclusively on a TV Everywhere platform.  A scenario where programming is played on both platforms with both parties keeping 100% of the respective ad revenue is more likely, in our opinion. 

The Numbers:

Right now hulu isn't likely to steal many subscribers completely away from cable, but as the internet viewing experience becomes more like TV and technology connecting the two screens becomes more prevalent, it's a threat. 

For example, hulu’s monthly audience has grown 400% the past year and now represents just under 20% of all basic video subscribers combined at Time Warner Cable, Comcast, Charter Communications, and Cablevision.

What’s more notable is how much the cable companies have to gain from winning the online war if they choose to leverage that digital foothold to raise rates. 

For example, if the cable companies were able to put together a compelling enough package to convince subscribers to pay an extra $5/month, whether in the form of an explicit additional fee or an increase in the overall monthly cable fee, most would increase their revenue by about 5% - a very big number given the small investment it would take to create a platform like TV Everywhere.  Comcast alone would stand to earn over $1 billion in additional revenue per year, with the top 4 cable companies grossing an extra $3 billion combined.

Ad revenue is less than 5% of total cable company revenue (they are allocated about 2-3 minutes per hour from their channels to sell for themselves), so any benefit from online video would be nominal and not enough to get management excited about.

What many may be missing if TV Everywhere works is that the cable companies could in effect be creating separate businesses.  For example, watch this interview with Comcast SVP Karen Guilford who oversees the company's online site Fancast, which would host the company's TV Everywhere product. 

Guilford repeatedly refers to Fancast as aiming to be an informational hub for TV where viewers watch shows but also chat with each other about them, find viewing information, and interact with each other in other ways. 

If the cable companies are able to create a large online hub where people don’t just watch TV, but go there as their first stop for anything TV-related, they will have created an internet content company potentially worth a lot of money.  Just look at the $1 billion valuation many are throwing around for Hulu.  That’s about 7% of Time Warner Cable’s market cap and it is a fairly straightforward website versus Time Warner’s national cable business and collection of cable channels.  And hulu is isn’t even profitable yet.

 

Filed under  //  ABC   Comcast   Fox   Hulu   NBC   TimeWarner   TV Everywhere  

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Oct 7 / 9:11am

Another good overview of Online TV landscape (Hulu vs TV Everywhere vs Netflix).

A ubiquitous streaming TV and movie world is no longer in question only whether it will be advertising supported or also include viewer subscriptions. While at various commitments, just about everyone is planning online distribution of professionally produced video. NBC, FOX, ABC and CBS have Hulu, while many of the top multiservice operators (Comcast, AT&T, Verizon, DirecTV and Time Warner Cable) are each planning the rollout of their own “TV Everywhere” platforms. Comcast’s version, OnDemand Online, is expected to go national by the end of the year.

“TV Everywhere” initiatives are online authentication WebTV portals that provide access to content similar to Hulu. The catch is that a user must prove that they are a TV subscriber to gain access to the online content. The rising tide has increased expectation that we will also see a Hulu subscription service in the near future. This is just yet another proof point in the fallacy of the free internet economy future. Content does not want to be free and I anticipate soon that most professionally developed articles and video to require an access fee, whether through subscriptions or micropayments.

Sports WebTV streaming has continued to advance with the 2009 football season. All Sunday Night Football games will be streamed on NBCSports.com and NFL.com using Microsoft’s Silverlight. Similar to last year the offering will have four different camera angles, and it will also feature a HD option, DVR type features and slow-motion replay. CBS, arguably the leader in real time online sports streaming, announced that it will provide all SEC college football broadcasts on its network for free at CBSSports.com. Interestingly, CBS will be using Adobe Flash instead of Silverlight, which is a move away from what was used for March Madness earlier in the year.

As Amazon, the Roku and Netflix push forward the streaming of movies over the Internet, Blockbuster is unfortunately highlighting the transition with the announcement that it will close nearly 1,000 locations by the end of 2010. Beyond increasing emphasis toward mail and streaming services that directly compete with Netflix, Blockbuster  also plans to expand from 497 to 2,500 kiosks by the end of this year and to 10,000 by 2010. Why would Blockbuster bolster its kiosk business so dramatically? Redbox. Despite fighting a few frivolous lawsuits by movie studios in court, Redbox is one of the few non streaming video options that is thriving. DreamWorks has even stated that the conversion rate from rental to purchase of DVDs with Redbox is markedly higher than what is seen from Blockbuster and Netflix. The business model timeline for Redbox may be short, but for now the company proves you can be successful in the video market without a streaming service. Prediction: expect Redbox to rollout a streaming offering before the end of 2010.

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From Melva Thibodeau.

Filed under  //  Comcast   Hulu   TimeWarner   TV Everywhere  

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Oct 5 / 4:14pm

Disney CFO: Still Concerns About 'TV Everywhere'

 

Walt Disney Co. (DIS) Chief Financial Officer Tom Staggs said Tuesday that the company has so far avoided the Time Warner (TWX) -led "TV Everywhere" experiment because it doesn't offer its networks enough money in return for allowing their shows to be streamed over the Web.

"A new opportunity to reach consumers is very attractive...[but] we want to do so in a way that delivers proper compensation [to us] for that value," Staggs said, speaking at an investor conference that was Webcast.

Staggs also said Disney doesn't want to participate in something that uses online access to TV shows as a "cudgel" to force consumers to subscribe to a video service to get that access.

 

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Calling bullshit! Disney just paid its way into Hulu, where it will likely be getting a fraction of the revenue-per-stream as with a subscription service like TV Everywhere. This is a political response.

Filed under  //  ABC   TV Everywhere  

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